Privacy Policy

Last updated: June 2025

This Privacy Policy describes how Kashvee ("we", "our", "us"), a sole proprietorship owned by Dhyanchandra, collects, uses, and protects your personal information when you visit kashvee.com (the "Store"). This policy is published in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

We collect the following information when you place an order, create an account, or contact us:

  • Personal identifiers: name, email address, phone number
  • Delivery information: shipping address, billing address
  • Payment information: we do not store card details — payments are processed securely by our payment gateway partners
  • Usage data: pages visited, browser type, IP address, referring URL, collected via Google Analytics and Meta Pixel
  • Communications: emails and messages you send us

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and invoices
  • Respond to your enquiries and provide customer support
  • Improve our website and product offerings through analytics
  • Send marketing communications (only with your consent; you may opt out at any time)
  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal data. We share it only with trusted third parties who help us operate our business:

  • Shopify Inc. — our e-commerce platform and data processor
  • Courier and logistics partners — to deliver your orders
  • Payment gateway providers — to process transactions securely
  • Google LLC — Google Analytics for site usage analysis
  • Meta Platforms Inc. — Meta Pixel for advertising and retargeting

All third-party partners are required to handle your data securely and only for the purposes specified.

4. Cookies and Tracking

We use cookies and similar tracking technologies on our Store. Please refer to our Cookie Policy for full details.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (including tax and accounting requirements under Indian law).

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at kashvee.ethnic@gmail.com.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our Store is hosted on Shopify, which maintains PCI-DSS compliance.

8. Children's Privacy

Our Store is not directed at children under 18 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated date. We encourage you to review it periodically.

10. Contact Us

For any privacy-related queries or requests:
Kashvee (Sole Proprietorship)
Proprietor: Dhyanchandra
23-3-247/2, Jeppu Market Road, New Jeppu Market, Mangaluru, Karnataka 575001
Email: kashvee.ethnic@gmail.com